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Commercial Insurance · AI Workflow Platform

The AI Workflow Mesh for
Commercial Insurance

StratoMesh connects client companies, brokers, and insurance companies through flexible drag-and-drop workflow lines. Teams define inputs, documents, checks, owners, and routes — while AI helps design better workflows.

Team-level drag-and-drop workflows
Client–broker–insurer handoff visibility
AI-assisted block and check suggestions
Manager pipeline and closure risk view
STRATOMESHCLIENT COMPANYINSURERBROKERSLA SignalsAI Workflow BuilderWorkflow UIDB MemoryRequest IntakeDocument CheckClosureRisk CheckExt. HandoffApproval Gate
SLA Breaches
14
Premium Closure
68%
Pipeline at Risk
₹1.1 Cr
Pending Policies
32
AWS Database
Aurora DSQL
Workflow memory
Vercel Deployed
Next.js
Workflow UI · Live
The Problem

Insurance breaks differently at every layer.

Commercial insurance is not one single workflow problem. Client companies, brokers, and insurance companies each face different delays, blind spots, and coordination issues.

Client companies struggle with internal coordination before anything even reaches the broker. HR, finance, legal, management, and operations all have their own approvals, documents, and visibility gaps.

Scattered internal requests
No single place to track insurance actions across teams
Approval delays across HR, finance, and legal
Each team works on its own timeline with no shared visibility
Missing employee and company documents
Documents get requested multiple times across departments
Poor visibility on renewal and premium deadlines
Renewals get missed or rushed without advance tracking
Broken claim request coordination
Claims move slowly when internal approvals are unclear
Too many follow-up emails and tagged people
Work runs through inboxes instead of structured workflows
No clear owner for insurance actions
Responsibility is assumed, not assigned — things fall through
Management cannot see business impact
Leaders have no live view of insurance exposure or blockers
Platform Architecture

Production-scale infrastructure behind StratoMesh.

Every layer — frontend, backend, workflow engine, database, AI, storage, queue, cache, search, and observability — designed to handle the full commercial insurance workflow at scale.

StratoMesh — full platform architecture
StratoMesh Architecture
Vercel · Next.js · AWS Aurora PostgreSQL · Prisma ORM · AI Automation · Observability
Block Builder

Blocks are business scope. Inside blocks is how your team works.

Every team builds its workflow using reusable blocks. A block may be "Document Check" or "Risk Check," but each team decides what that block requires, who owns it, who observes it, what output it produces, and where it routes next.

Block library — drag into your workflow
Request Intake
Document Check
Data Check
Risk Check
Review
Approval Gate
Internal Handoff
External Handoff
Query
Decision Route
Observation Point
Metric Check
Escalation
Output
Learning Note
Closure
Risk Check
Block inspector — configure how your team uses this block
Inputs
Company nameIndustrySum insuredClaim history
Documents
Previous policy copyClaim historyCompany proof
Checks
New company?High-risk industry?Missing claim history?High-value threshold?
Owner
Sales Team Lead
Observers
Sales ManagerUnderwriting Lead
SLA
2 days
Output
Low RiskHigh RiskMissing Docs
Route
Passed → Underwriting Handoff
Failed → Query Broker
Risky → Manager Review
Comments
Team discussion notes attached to this block instance
Learning note
Add this check earlier if underwriting queries repeat
Same block, different team logic.
Sales
Uses Document Check for broker notes and claim history
Finance
Uses Document Check for UTR reference and payment proof
Claims
Uses Document Check for claim form, bills, and surveyor report
AI Assistant

AI helps teams build the workflow, not blindly control it.

StratoMesh AI sits beside the workflow builder. It suggests blocks, inputs, documents, checks, owners, observers, routes, and weak points before the workflow goes live.

Team prompt
Sales team · New workflow
"Create a sales workflow for new broker quotation requests."
Generated workflow
Request Intake
New Company Check
Document Check
Risk Check
Underwriting Handoff
AI suggestions
Add Claim History Check before Risk Check
Add Sales Manager as observer
Route missing docs back to Broker
Add Month-End Priority tag
Set SLA: 2 days on Risk Check
AI gives a better starting point. Team lead approves, edits, or disables before going live.
Generate workflow from prompt
Suggest missing inputs and documents
Suggest risk checks and weak points
Suggest responsible owners and observers
Suggest pass / fail / risky route logic
Generate senior manager reports
Highlight weak workflow points before activation
Suggest SLA and escalation thresholds
Add learning notes from past workflow runs
AI gives the team a better starting point. The team lead approves, edits, disables, or routes the final workflow. AI suggests. Humans decide.
Manager Dashboard

Managers see the line, the blocker, and the business impact.

Every workflow block feeds the manager dashboard — showing where work is stuck, who owns it, and how it affects premium closure, policy issuance, claims, and monthly targets.

Live pipeline value, closed premium, and at-risk premium in one view
Team-wise blockers with responsible owner and observer visibility
SLA breach alerts and month-end closure risk indicator
AI manager insight linking workflow fix to business unblock
Closed premium
₹6.8 Cr
Premium at risk
₹1.1 Cr
Pipeline value
₹2.4 Cr
SLA breaches
14
StratoMesh — Senior Manager Pipeline
Senior Manager — June 2025 Pipeline View
Last updated: 2 mins agoMonth-end closure risk: High
Monthly target
₹10 Cr
June 2025
Closed premium
₹6.8 Cr
68% of target
Pipeline value
₹2.4 Cr
Active cases
Premium at risk
₹1.1 Cr
Blocked/delayed
Team-wise blockers
Underwriting₹65L blocked
Finance₹42L blocked
Policy Issuance₹28L delayed
Claims₹18L pending
Pipeline status
Pending policies32
Pending claims18
SLA breaches14
Quotes pending9
Active blockers — high value cases
CaseCurrent blockOwnerBlockerValueSLA
ABC MfgUnderwritingUW TeamClaim history missing₹42LBreached
Delta LtdFinance ReconFinanceUTR mismatch₹18LDue today
Nova CorpPolicy IssuanceOpsQA correction pending₹25L1 day left
Prism Ind.Risk CheckSales LeadHigh-risk industry flag₹31L2 days left
AI Manager Insight
11 high-value cases delayed because claim history is checked too late. Adding Claim History Check before Underwriting Handoff could unblock ₹65L.
StratoMesh · Manager View · AWS Aurora DSQL

Built for Every Role in Commercial Insurance.

StratoMesh gives client companies, brokers, and insurers a dedicated operating layer — replacing scattered emails, spreadsheets, and external tools with one structured workflow platform.

Every policy journey keeps its full history — from first request to quote, issuance, renewal, claim, and future decisions.
For Client Companies
Client Insurance Control
Stop chasing your broker over email. StratoMesh gives your team a single control layer for all insurance actions — from submitting requirements to tracking renewals, claims, and approvals.
  • Submit requirements, documents, and renewal inputs from one place
  • Always know what your broker or insurer is waiting for
  • All comments, approvals, and decisions stay inside the case — not in email threads
  • No more searching WhatsApp, Teams, or inbox to understand policy status
  • Your full policy history is preserved for every future renewal and claim
For Broker Companies
Broker Placement Desk
Run your entire placement operation from one desk. StratoMesh converts client requests into structured cases, broadcasts them to insurers, and tracks every response, quote, and clarification.
  • Convert client emails into structured, trackable placement cases instantly
  • Broadcast one request to multiple insurers simultaneously
  • Track quote status, insurer responses, and clarification threads in one view
  • All documents, comments, and decisions stay inside the case — not scattered across inboxes
  • Compare premium, coverage, exclusions, and insurer response speed side by side
For Insurance Companies
Insurer Workflow Command
Replace disconnected team handoffs with a structured operating layer. StratoMesh routes broker submissions across Underwriting, Pricing, Finance, Claims, and Management — with full visibility at every step.
  • Broker emails and documents convert into live, structured cases automatically
  • Each team gets their own Send / Receive Desk, Working Space, and Communication Flow
  • Documents, checks, waivers, and questioned items are configured inside the workflow
  • Internal comments and broker-safe messages stay inside the case — never in email
  • Managers see blockers, SLA risk, premium impact, and ownership in real time
Opening your email client…